Refund policy

30-Day Money-Back Guarantee

We want your Warmora to make cold evenings cosier. If you're not happy, you can request a return within 30 days of receiving your order.

How to return

• Email us with your order number and we'll send you the return instructions.
• Items should be returned in good condition with all parts (warmer and cable).

Faulty or damaged items

If your Warmora arrives faulty or stops working within 30 days, email us a short photo or video and we'll send a free replacement or give you a full refund. You won't need to pay for return postage on faulty items.

Refunds

Once your return is received and checked, we'll refund your original payment method. Refunds usually appear within 5–10 business days, depending on your bank.